Description
We are hiring a Support Mentor to join our women's service based in West London. As a Support Mentor, you will support residents who are survivors of domestic abuse, many of whom are living with trauma. You will provide a safe space and support for women to feel empowered in their healing journey and secure in their independence, strengths, and skills.
Responsibilities:
- Support women and children who may be facing challenges with surviving domestic abuse
- Create tailored support plans through one-to-one sessions, group sessions, and multi-agency meetings
- Support residents to achieve their desired goals/outcomes in various ways
- Empower residents to make decisions to take control over their lives
- Monitor residents' wellbeing and respond to any incidents or emergencies
- Work closely with the rest of the team to provide overall excellent service delivery
Requirements:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Experience working with, or a good understanding of, domestic abuse and the systemic barriers faced by women
- Ability to show empathy and compassion to our residents
- Ability to engage with people from different backgrounds and build rapport
- Ability to use IT at an intermediate level, including Microsoft and other software programs
- Flexibility of working patterns and willingness to respond to the needs of the service and residents
Benefits:
- 25 days annual leave
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports, and more
- Reflective Practice sessions with a therapist
- Training and Development opportunities
- Employee Assistance Programme
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme