Description
At PayPal, real-time decision-making powers customer protection and global commerce. Our Risk Decisioning Platform drives fraud, credit, and compliance decisions, processing massive signal volumes in milliseconds.
We're looking for a Lead Product Manager to own the strategy, roadmap, and execution for a core platform pillar. You'll work backwards from measurable outcomes , loss reduction, CX, efficiency, and revenue , translating them into grounded specifications.
Essential Responsibilities:
- Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Assesses the customer experience and customer needs in product requirements and decision making.
- Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
- Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Oversees product profitability measures, including budget.
- Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
- Partners with content strategists, data scientists, product designers and user experience researchers.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications :
- Experience building or managing products in the decisioning, recommendation engine, or real-time scoring space (e.g., fraud scoring, credit underwriting, personalization platforms).
- Familiarity with feature stores, real-time inference pipelines, rule engines, or A/B experimentation frameworks.
- Track record of driving platform adoption across multiple internal customer teams.
- Strong data intuition: ability to define and interpret platform metrics, run analyses, and translate findings into product decisions.
- Experience with agile delivery at scale, including cross-team dependency management and milestone-driven roadmap execution.
Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most.