Description
Venmo is looking for a Lead Product Manager to own the Venmo Credit Card and lead the development of lending offerings.
This role combines ownership of a scaled consumer credit product with 0-to-1 product development, identifying and validating new ways Venmo can help customers access and manage credit.
Responsibilities:
- Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
- Interfaces with product and technology leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
Additional Responsibilities:
- Own the Venmo Credit Card roadmap across acquisition, activation, engagement, rewards, servicing, and account management.
- Establish business goals with Finance across new accounts, spend, balances, revenue, credit performance, and unit economics, and connect roadmap priorities to those outcomes.
- Lead 0-to-1 lending initiatives, developing and testing product hypotheses based on customer needs, market opportunities, and Venmo's ecosystem.
- Define MVPs, success metrics, experiments, and phased launch plans to validate customer demand and economics before scaling.
- Build business cases for new lending products, including credit loss, funding, and profitability assumptions.
- Partner with Risk, Compliance, and Legal on regulatory requirements and credit and fraud risk considerations.
- Manage product planning and execution with issuing-bank, lending, funding, and technology partners as applicable.
- Partner with Growth and Marketing on go-to-market strategy and with Customer Support and Operations on scalable servicing experiences.
- Contribute to the broader Venmo Cards strategy in partnership with Debit Card and other product teams.
Requirements:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Preferred Qualifications:
- Product management experience in fintech, payments, consumer financial services, or another regulated consumer product.
- Direct experience with credit cards, consumer lending, installment lending, or buy-now-pay-later products.
- Experience taking a new product or business line from concept through launch.
- Understanding of consumer credit economics, including interchange, interest income, credit losses, customer acquisition cost, and lifetime value.
- Familiarity with underwriting, credit policy, loss forecasting, and portfolio management.
- Experience partnering with a bank, issuer, lender, or other regulated third party.
- Experience using SQL, BI tools, experimentation, or A/B testing to inform product decisions.
- Strong executive communication and demonstrated ability to drive alignment across complex cross-functional teams.