Description
As the Senior Commissions Manager at Okta, you will serve as a key operational leader driving execution, calculation integrity, and continuous process optimization across Okta's end-to-end sales compensation lifecycle.
Supporting a high-growth field organisation of 2,300+ sellers, this role bridges hands-on commission administration,validations, payment submissions, dispute resolution, and operational modernisation,with advanced reporting, enterprise analytics, and AI-driven process automation.
With a sharp focus on execution, data and incentive design governance, process engineering, and emerging AI tools, you will eliminate manual bottlenecks, build scalable reporting infrastructure, and guarantee 100% payout accuracy within tight deadlines.
Key Responsibilities:
- Commission Execution & Calculation Integrity: Oversee the monthly commission calculation and payout lifecycle for 2,300+ global sellers, actively streamlining and operationalising processes to maintain near-zero error margins.
- Process Engineering, Automation & AI: Map core commission workflows to eliminate friction, slash monthly close processing times, and eliminate manual data manipulation.
- Cross-Functional Partnership & Governance: Drive alignment across GTM Strategy, Sales Operations, Finance, and IT on process improvement priorities and shared initiatives and/or projects.
- Reporting & High-Impact Analytics: Build and maintain scalable operational frameworks, seller performance dashboards, and executive reporting in BI tools (e.g., Tableau).
- Governance & SOX Compliance: Maintain audit-ready control documentation and management review controls across the end-to-end commission processes.
- Team Leadership & Escalation Management: Manage, mentor, and inspire a high-performing global commission operations team.
Desired Experience & Qualifications:
- Core Experience: 8+ years of progressive experience in sales compensation operations, incentive compensation management (ICM), or revenue operations, with a strong emphasis on execution, analytics, and system optimisation.
- Scale & Precision: Proven success running commission processing for mid-to-large enterprise sales organisations (700+ reps) under tight close deadlines.
- Technical Stack Mastery: Deep hands-on experience with enterprise ICM platforms (e.g., Xactly), CRM platforms (Salesforce), SQL, BI tools (Tableau, Power BI), and advanced Excel proficiency.
- Cross-Functional Influence: Demonstrated success collaborating with GTM Strategy, Sales Operations, Accounting, FP&A, and Legal on exception workflows and financial compliance.
- Education: Bachelor's degree in Finance, Accounting, Business Administration, Systems, or equivalent practical experience.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $162,000-$222,000 USD.
In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.