Description
At CVS Health, we're building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. As a Pharmacy Technician, you'll play a crucial role in delivering compassionate care to our patients and customers.
Job Summary You'll work in a fast-paced environment, using your skills and talents to serve and care for our patients and customers. You'll be responsible for managing assigned pharmacy workstations and tasks, supporting the team's ability to promptly, safely, and accurately fill patient prescriptions, while providing caring service that exceeds customer expectations.
Responsibilities
- Manage assigned pharmacy workstations and tasks to support the team's productivity and accuracy
- Provide exceptional customer service, responding to patient and customer inquiries
- Maintain patient confidentiality and demonstrate ethical conduct at all times
- Take important steps to ensure all medication needs and regulatory compliance standards are met
- Collaborate with pharmacists and other team members to achieve workflow efficiency
Requirements
- Must be at least 16 years of age
- Licensure requirements vary by state
- Attention and focus, with the ability to concentrate on tasks without distraction
- Excellent customer service orientation, with the ability to actively listen and respond to customers' needs
- Strong communication skills, with the ability to use verbal and written communication effectively
- Mathematical reasoning, with the ability to calculate day's supply of prescriptions
- Problem resolution, with the ability to judge when something is wrong and choose the best course of action
Physical Demands
- Remaining upright on feet for sustained periods
- Moving about on foot to accomplish tasks
- Picking, pinching, typing, or working primarily with fingers
- Extending hands and arms in any direction
- Bending, stooping, and lifting up to 30 pounds
Preferred Qualifications
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Previous experience as a Pharmacy Technician
- PTCB National Certification
Education
- High school diploma or equivalent preferred but not required
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs