Description
Join Freshfields as a Global Billing Analyst, playing a key role in maintaining the firm's financial health and ensuring great client satisfaction.
You will take ownership of one or more key areas like order processing, billing, payment collections, accounts receivable, and reporting.
Responsibilities:
- Process and manage billing transactions, ensuring accuracy and timeliness.
- Act as a liaison between the team, PAs, Partners, and clients to address inquiries and resolve issues.
- Assess client creditworthiness, set credit limits, and manage the credit approval process.
- Investigate and resolve discrepancies or disputes related to client accounts.
- Generate and analyse financial reports to provide insights and support decision-making.
- Ensure compliance with relevant regulations and firm policies.
- Identify opportunities to streamline and improve billing processes.
Requirements and skills:
- Fluent communication ability in English.
- Excellent numeracy skills and confident working with numbers.
- Good knowledge of Microsoft Word and Excel.
- Flexibility to work non-standard hours.
- Effective time management and organisational skills.
- Result-focused and able to meet deadlines.
- Curious mindset to spot recurring process issues and influence change.