Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.
When there's no manager or Operations Supervisor onsite, you'll lead the store staff, ensure smooth store operations, and complete all opening and closing procedures.
Essential Functions:
- Management:
- Work effectively with store management and crews
- Supervise store crew by assigning, directing, and following up on activities
- Communicate information to and from store management and crews
- Customer Service:
- Assist customers with questions, problems, and complaints
- Promote CVS customer service culture
- Handle customer relations issues according to company policy
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
- Reset departments following planograms
Required Qualifications:
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues
Preferred Qualifications:
- Experience as a retail supervisor
Education:
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours:
- 25 hours
Time Type:
- Part-time
Pay Range:
- $19.00 - $28.00
Benefits:
- Eligible for dental, vision, wellness resources, employee discounts, and other programs depending on hours worked and eligibility