Description
IQVIA's Speaker Bureau team plans and manages compliant meetings and events for Life Sciences organisations. As the Manila Speaker Bureau Logistics Planner, you will be the main point of contact for Venue, Food & Beverage, and Audio-Visual vendors on behalf of client field force sales reps.
Essential Duties & Responsibilities
- Collaborate with the client Core Team to plan and deliver meeting logistics within client business rules and budgetary requirements.
- Coordinate venue booking, Food & Beverage needs, and audio-visual needs for meetings.
- Confirm and secure location/venue booking, applying venue compliance following business rules and approved SOP of each client team.
- Plan and confirm Food & Beverage needs for Sales Reps, Speakers, and attendees.
- Review and secure audio-visual needs for meetings.
- Coordinate with Meeting Planners and vendors through standard documentation and communication.
- Ensure timely completion of tasks and required documents.
- Communicate with meeting planners, speaker bureau planners, and vendors regarding task completion and inquiries.
Qualifications
- 2+ years of events planning and/or customer service experience.
- Previous work experience in catering to US clients, preferably in a phone-based Customer Service role.
- Relevant events or meeting planning experience is preferred.
- Pharma Industry experience is a plus.
- Familiarity with US cultural norms and practices.
- Bachelor's Degree Required.
- Proficiency in PC applications, Microsoft Office suite, and Outlook.
- Knowledge in SharePoint, Salesforce, and Smartsheet preferred.
- Ability to carry out analysis and information gathering to resolve problems.
- Able to work during US standard business hours and be flexible on work schedule.
- Ability to multi-task and plan numerous meetings simultaneously.
- Exceptional customer service skills.
- Strong sense of urgency and problem-solving skills.