Description
We are seeking a Customer and Trading Manager to lead our small supermarket team in Carrickfergus, County Antrim. As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, often being the only manager on site with full accountability for the shop.
Key Responsibilities:
- Work closely with a small team of managers to ensure the store runs smoothly every day.
- Take responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop.
- Work alongside a team to complete all tasks, ensuring customers are served efficiently and safely.
- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
- Occasionally assist another store in the network.
Requirements:
- Previous line management experience in a fast-paced, operational environment.
- Proven track record of delivering excellent customer service and coaching colleagues to do the same.
- Experience of leading a team in a fast-paced, customer-facing environment.
- Operational leadership skills, with ability to take responsibility for store operations in the absence of more senior managers.
- Demonstrated success in meeting or exceeding KPIs.
- Experience of managing employee relations issues, including performance and absence management.
What We Offer:
- Competitive salary of £31,700.
- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's every Friday and Saturday.
- Annual bonus scheme based on company and individual performance.
- Free food and hot drinks provided in all stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension scheme with company match of 4-7.5% of contributions.
- Sainsbury's share scheme.
- Wellbeing support, including emotional support, counselling, legal and financial advice.
- Colleague networks and Cycle to Work scheme.