Associate Knowledge Manager

Thomson Reuters is seeking an Associate Knowledge Manager to help maintain a comprehensive knowledge base serving the growing organization and centralized RFX processes.

The successful candidate will create and maintain reusable proposal content and tools, apply AI tools under expert editorial oversight, and support special procurement projects.

Key Responsibilities:

• Repository management:
• Maintain and expand an electronic content repository for designated products
• Monitor product roadmaps and enhancement announcements to identify new content
• Respond to content and feedback submissions from proposal team members
• Provide quality assurance for AI-assisted content
• Organize and index the repository for efficient use
• Regularly review and optimize content
• Write, format, and proof content to meet brand and style guidelines

• New product integration:
• Contribute to new-product integration under the standard onboarding plan
• Work with proposal team members and SMEs to expand the RFX content repository
• Support development of sole source letters, capabilities statements, and RFX templates
• Review existing RFX libraries to identify reusable work product

• Proposal materials and tools:
• Assist in developing proposal materials for formal and informal requests
• Support creation of tools and resources for the sales team and internal staff
• Assist in maintenance of Proposal Resource Center (PRC) tools and resources
• Keep the SME list and contact information current
• Keep the Knowledge Manager Guidebook up to date

• Procurement operations and training:
• Help create and deliver ongoing training on the Qvidian proposal automation system and RFX content repository
• Support development of best practices and streamline processes and tools
• Stay current on Qvidian enhancements, Thomson Reuters product development and acquisitions, and proposal best practices

Required Qualifications:

• Bachelor's degree in journalism, corporate communications, marketing communications, or library science
• Minimum of two years of professional content management experience
• Professional-level English proficiency and mastery of writing, editing, and proofreading skills
• Demonstrated experience using AI tools to create and optimize content
• Excellent organizational, interpersonal, and verbal communication skills
• Strong project management skills and ability to manage multiple priorities in a deadline-driven environment
• Strong analytical skills and technical aptitude

Preferred Qualifications:

• Experience with Qvidian or similar proposal management automation or content repository tools
• Experience writing proposals for corporate and government customers in a high-volume, deadline-driven environment
• Experience managing content repositories for tax, compliance, or global trade software solutions
• Prior experience in information technology, software, or legal publishing
• Membership in a professional organization such as the Association of Proposal Management Professionals (APMP)

What's in it For You?

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Career Development and Growth
• Industry Competitive Benefits
• Culture
• Social Impact
• Making a Real-World Impact