Description
As a Host / Hostess at Sheraton Hotels & Resorts, you will greet guests and determine the number in their party. You will seat guests by finding a clean, available table; pulling out chairs; and placing clean, current menus in front of them. Your responsibilities will also include:
- Guiding guests through the dining rooms and providing any needed assistance
- Moving and arranging tables, chairs, and settings to organize seating for groups with special needs
- Ensuring place settings are appropriate and each guest has a napkin, clean silverware, and other standard items
- Checking menus for currency, cleanliness, and plentiful supply
- Maintaining cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- Monitoring dining rooms for seating availability, service, safety, and guest well-being
You will also be expected to:
- Follow all company and safety policies and procedures
- Report accidents, injuries, and unsafe work conditions to your manager
- Complete safety training and certifications
- Maintain a clean and professional uniform and personal appearance
- Protect company assets and maintain confidentiality of proprietary information
- Develop and maintain positive working relationships with colleagues
Preferred Qualifications:
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required