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From the employer's careers site First seen 27 Oct 2026

Manager, Digital Product Management - Commercial Bank CRM Transformation

Capital One McLean, VA senior full-time

Salary

$149,800 - $171,000

Apply on Capital One

Description

Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

The Customer Relationship Management (CRM) Transformation team is developing a unified operational ecosystem designed to empower Commercial Bank Associates and the Customers they serve. As a Manager, Digital Product Management, you will partner closely with cross-functional leaders across Design, Engineering, Business Operations, and Risk to translate complex enterprise requirements into frictionless, intuitive user experiences.

In this role, you’ll be expected to demonstrate proficiency in five key areas:

  • Human Centred: Obsesses about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value
  • Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks
  • Transformational Leadership: Leads cross-functional teams to solve customer problems and drive organisational alignment

The minimum and maximum full-time annual salaries for this role are:

  • Charlotte, NC: $149,800 - $171,000
  • McLean, VA: $164,800 - $188,100
  • Richmond, VA: $149,800 - $171,000

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Skills

Required

Nice to have

  • Experience translating business strategy and analysis into consumer-facing digital products
Apply on Capital One