Description
By joining Sedgwick, you'll be part of a global organisation that provides loss adjusting services to people around the world who are facing the unexpected.
As a Manager (Loss Adjusting Services), you will be a direct report to the CEO in Singapore. Your responsibilities will include developing technical support and strategy, growing the business unit, delivering services, and leading a team of adjusters. You will also act as an ambassador of Sedgwick's vision, strategy, and behavioural values.
Your duties and responsibilities will include:
- Managing a file/claims load and seeking to achieve a high standard of professional work
- Conducting thorough investigations to determine coverage and validity of claims
- Examining insurance policies and other documents to determine coverage
- Negotiating claims settlements in line with client contracts
- Preparing reports of findings and negotiating settlements with clients
- Responding to insureds, carriers, and brokers in a timely manner
- Providing technical advice to team members
- Assisting with business development and marketing
- Providing support, guidance, and motivation to promote maximum performance
- Achieving key target performance
- Ensuring technical accuracy and producing high-quality reports
- Developing and building client relationships and partnerships
- Contributing to the maintenance of best practice procedures for claims
- Ensuring compliance with operation, CR, and H&S procedures and policies
The requirements for this role include:
- A Bachelor's degree or holds ACLA, CILA, CIP, ANZIIF certification
- Previous experience in a similar position, ideally from a business operating in similar markets
- Minimum 3 years of leadership/managerial experience
- Understanding of the insurance industry
- Excellent leadership, communication, and interpersonal skills
- Demonstrated ability to drive change and improve operational efficiency