Description
Join Salesforce as an Account Executive and drive growth for one of the company's fastest-growing products, Agentforce Service.
As an Account Executive, you will be responsible for selling Agentforce Service, a complete agentic service platform that enables businesses to meet customers across various channels.
Responsibilities:
- Demonstrated success in quota-carrying, technology solution-based direct sales
- Proven experience working with Contact Centre, Field Service, ITSM, HR Service, or Service Engagement software
- Build and execute account plans to retain and grow ACV with existing customers, focusing on upsell and cross-sell opportunities
- Uncover customers' current processes, business objectives, and strategic goals through discovery, use cases, and value hypotheses
- Identify compelling value propositions that address customer needs, demonstrating understanding of the Agentforce and Service Cloud technology stack
- Engage customers clearly and confidently across written, verbal, and presentation formats
- Drive results by leveraging available resources, tools, and internal teams effectively
- Align and engage account teams and partner ecosystems to support deal progression and long-term customer success
Preferred Skills and Qualifications:
- Strong interpersonal and communication skills
- Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Command of the Message)
- Experience developing business cases and service requirements, and building strategic partnerships
- Ability to work effectively in a fast-paced, high-growth environment
- Consistent track record of meeting or exceeding quota
- Experience collaborating across multiple internal teams and aligning resources to account objectives
Benefits:
- Support for finding balance and being your best self
- AI agents to accelerate your impact and help you do your best work
- Opportunities for growth and development in a dynamic and innovative company
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.