Description
We are seeking a Senior Configuration and Delivery Manager to oversee configuration control, release coordination, deployment governance, and delivery readiness across our digital products.
The successful candidate will be responsible for ensuring that product configuration, environment readiness, version control, release packages, deployment approvals, and production releases are managed through controlled, traceable, auditable, and repeatable processes.
Responsibilities
Configuration Management
- Define and maintain configuration management standards across applications, environments, release packages, and deployment artefacts.
- Maintain traceability for product versions, configuration items, environment variables, dependencies, release baselines, and deployment records.
- Coordinate configuration changes across application, integration, data, infrastructure, and environment layers.
- Ensure configuration decisions are documented, controlled, and auditable.
Release & Deployment Management
- Plan, coordinate, schedule, and govern product releases across current and upcoming digital products.
- Maintain release calendars, deployment schedules, release notes, release scope, deployment checklist, and rollback plans.
- Coordinate release readiness reviews, QA sign-offs, DevOps readiness, CAB inputs, and production deployment approvals.
- Track release risks, deployment issues, defects, rollback outcomes, and post-release validation status.
Environment & Delivery Readiness
- Coordinate environment readiness across Dev, QA, UAT, staging, production, and support environments.
- Ensure environment consistency, access readiness, dependency readiness, and deployment sequencing before release execution.
- Support environment refresh, configuration updates, smoke-test coordination, and deployment troubleshooting.
- Work with DevOps and engineering teams to improve repeatability and reliability of deployment practices.
Compliance, Metrics & Continuous Improvement
- Maintain release evidence, approval records, deployment logs, release decisions, and audit-ready documentation.
- Track release metrics including deployment frequency, failed deployments, rollback frequency, defect leakage, and release predictability.
- Identify recurring release and configuration issues and drive preventive improvements with engineering, QA, DevOps, and support teams.
- Contribute to release SOPs, configuration playbooks, governance checklists, and operational documentation.
Required Technical Skills
- Configuration Management: Advanced , software baselines, version control, configuration item traceability, environment configuration, and audit records
- Release Management: Advanced , release planning, deployment coordination, CAB inputs, release readiness, rollback planning, and sign-offs
- DevOps / CI-CD Awareness: Proficient , Azure DevOps, GitHub, branching, tagging, pipelines, deployment controls, and release artefacts
- Environment Governance: Proficient , Dev, QA, UAT, staging, production readiness, environment refresh, and deployment sequencing
- ITIL / Change Governance: Proficient , change, release, configuration, risk-based approvals, governance documentation, and auditability
- Stakeholder Coordination: Advanced , coordination across engineering, QA, DevOps, business, support, and leadership teams
Required Experience
- Minimum 8 years of professional experience in configuration management, release management, DevOps coordination, IT operations, or software delivery governance.
- Experience managing enterprise release cycles across multiple environments and product teams.
- Experience with configuration baselines, release packages, deployment records, change controls, and audit-ready documentation.
- Working knowledge of Azure DevOps, Git, branching strategies, build/release pipelines, and deployment governance.
- Experience coordinating CAB approvals, release readiness, rollback planning, deployment validation, and post-release verification.