Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market-leading customer experience.
We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best. You’ll create genuine 1-to-1 connections with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Responsibilities include:
- Providing a personalised five-star service using our digital tools
- Building rapport quickly with customers and listening to their needs
- Confidently recommending products both in-store and online
- Keeping standards high while balancing speed and accuracy
- Adapting to where you’re needed, when you’re needed
Benefits:
- Competitive salary
- Opportunity to be part of a leading retail organisation
- Flexible working arrangements
Work Pattern:
- Sunday: 13:00-17:00
- Wednesday: 17:00-21:00
- Saturday: 16:00-20:00