Description
Join M&S as a Customer Assistant in our Food section at Braehead, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a high level of product knowledge, making recommendations and selling our newest food products
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues and driving sales growth
- Adapt to changing demands, working across various areas of the store as needed
The role requires:
- Resilience and commitment to delivering exceptional customer service
- Digital confidence and ability to use in-store devices
- Flexibility and adaptability in a fast-paced retail environment
- Strong communication and interpersonal skills
Working hours:
- Monday: 22:00 - 06:00
- Tuesday: 22:00 - 06:00
- Saturday: 22:00 - 06:00
- Sunday: 22:00 - 06:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.