Description
You will lead PayPal Bank’s infrastructure, cloud platforms, technology operations, operational resilience, disaster recovery, and first-line information security functions.
You will be accountable for delivering secure, resilient, highly available, and regulator-ready technology services that support the Bank’s operations.
Key responsibilities:
- Direct and control the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organisational and technical leadership
- Define engineering health objectives that drive organisation health, engineering best practices, and operational targets
- Drive product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals
- Be responsible for the delivery of programs, establishing annual organisational goals, and ensuring performance and results that impact both their domain and potentially the enterprise
- Develop engineering strategy that translates into operational and tactical plans; use groundbreaking methods to think beyond existing solutions
- Set the tri-annual roadmap for a domain-level organisation; define the operational strategy for a domain based on a defined budget
- Evaluate key business challenges and complete complex, ambiguous initiatives having an impact across engineering; direct the development of new or innovative solutions
- Collaborate with direct team, managers in org, stakeholders, managers in other orgs, external partners, and business stakeholders
Additional responsibilities:
- Lead the architecture and operation of PayPal Bank’s cloud, network, platform, and infrastructure capabilities, ensuring secure, scalable, and highly available services
- Establish and lead technology operations and production reliability, including monitoring, observability, incident management, service restoration, root-cause analysis, and remediation
- Own the Bank’s operational resilience and disaster recovery strategy, including recovery planning, testing, playbooks, and readiness for critical banking services
- Lead first-line information security, translating security and regulatory requirements into technical controls, threat models, and secure infrastructure solutions
- Ensure PayPal enterprise infrastructure and shared services supporting the Bank meet applicable banking security, resilience, and regulatory requirements
- Drive the integration of PayPal Bank technology with PayPal’s enterprise ecosystem, partnering across infrastructure, networking, security, and engineering organisations to deliver secure and reliable solutions
- Establish and maintain technology governance and change management practices, partnering with Risk, Compliance, Audit, Legal, and Security to maintain a secure, operationally resilient, and regulator-ready technology environment
Requirements:
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- 2 years of experience leading others
Preferred qualifications:
- 15+ years of progressive leadership experience across infrastructure engineering, cloud platforms, technology operations, and cybersecurity engineering
- Experience leading technology organisations within regulated banking, fintech, or financial services environments
- Deep expertise in AWS, GCP, enterprise infrastructure, networking, cloud security, identity and access management, and operational resilience
- Strong knowledge of IT service management, disaster recovery, business continuity, vulnerability management, and security operations
- Demonstrated success supporting regulatory examinations, technology audits, and third-party risk management
- Proven ability to build and lead high-performing engineering organisations while partnering effectively with Risk, Compliance, Audit, and executive leadership