Description
Mastercard is seeking a Senior Specialist to support the growth of the Channel Partner ecosystem by scaling partner engagement through digital capabilities, insights and value realisation.
The ideal candidate is highly organised, analytical and proactive, and comfortable turning data insights into action.
Responsibilities:
- Partner Onboarding & Activation: Promote onboarding of Channel Partners onto digital platforms across regions and markets, using data-driven insights to identify and prioritise target accounts with regional account teams. Support onboarding waves, tracking progress and removing blockers to accelerate activation.
- Insights, Reporting & Engagement Optimisation: Build and maintain dashboards and recurring reporting on engagement KPIs for the team and leadership. Run funnel analysis, reactivation campaigns and account hygiene to lift conversion and sustained engagement. Translate partner and performance data into prioritised engagement initiatives and recommendations.
- Digital Enablement: Support delivery of new digital capabilities and partner-facing insights, contributing to core engagement projects across the Channel Partner portfolio. Maintain content governance and support channels to ensure an accurate, high-quality and responsive partner experience.
Requirements:
- Strong analytical skills, ideally with experience in growth and onboarding performance and product management.
- Highly organised and detail-oriented, able to manage high-volume, multi-step operational processes accurately.
- Intermediate knowledge of analytics tools and familiarity with HTML.
- Bachelor’s degree required.