Description
Mastercard is seeking a Senior Specialist to support the commercialization and growth of Click to Pay and Mastercard Credential Services. The role focuses on driving go-to-market execution through product communications, compelling customer and sales enablement content, while supporting broader Digital Enablement priorities and initiatives.
The ideal candidate is intellectually curious, analytical, and execution-focused, with the ability to bring clarity to complex challenges, align stakeholders, and deliver impactful outcomes through a hands-on, ownership-driven approach.
Responsibilities:
- Develop deep expertise in Click to Pay, Mastercard Credential Services and related consumer payment experiences, serving as a trusted subject matter expert for internal teams and customer engagements.
- Develop and maintain compelling customer and internal-facing content, including sales collateral, product narratives, case studies, demonstrations, training materials and other enablement assets.
- Partner with global, regional and cross-functional teams to identify commercialization opportunities, gather market feedback and support initiatives that improve customer experience, product adoption, engagement, and business performance.
- Lead and coordinate communications, training and knowledge-sharing initiatives across the Digital Enablement & Commercialisation team.
- Support execution of strategic and operational initiatives across the team.
Requirements:
- Experience in product management, product commercialization, go-to-market, sales enablement, marketing or a related field.
- Strong communication and presentation skills.
- Experience creating impactful product documentation, sales collateral, training content or customer-facing materials.
- Ownership mindset, with the ability to independently lead initiatives from concept through execution.
- Critical thinking and problem-solving skills.
- Adept at working within matrixed and cross-functional organizations.