Description
Thomson Reuters is looking for an Implementation Consultant to work with the ONESOURCE Pagero platform. The successful candidate will have strong problem-solving and analytical skills, and a genuine desire to challenge themselves in their work.
Key responsibilities:
- Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting.
- Act as a specialist in large, cross-functional implementation projects and partner-led projects.
- Contribute to project planning and timeline management.
- Resolve customer support issues effectively.
- Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
- Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
- Customize and configure applications according to agreed specifications.
- Design, develop, and document project deliverables in line with agreed timelines and budgets.
- Participate in application configuration, implementation, and testing.
Required qualifications:
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
- Contributing to project management activities, including creating and updating project plans and timelines.
- Resolving customer support issues in a timely and effective manner.
- Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
- Assisting with pre-sales activities, including software demonstrations and prospect scoping.
- Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.
- Customizing and configuring applications to agreed specifications.
- Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
- Hands-on involvement in application configuration, implementation, and testing.
Benefits:
- Hybrid Work Model
- Flexibility & Work-Life Balance
- Career Development and Growth
- Industry Competitive Benefits
- Culture
- Social Impact
- Making a Real-World Impact