Description
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health.
As the Incoming QC Supervisor, you will play a vital role in ensuring material quality and supporting a culture of compliance, excellence, and continuous improvement.
Responsibilities:
Leadership & Oversight
- Supervise and mentor IQC personnel responsible for incoming material inspections, documentation review, and disposition.
- Schedule and prioritize IQC activities to align with production and supply chain needs.
- Provide training, coaching, and performance feedback to ensure staff competency and regulatory compliance.
Material Release & Documentation
- Oversee the review and approval of Certificates of Analysis (CoA), Certificates of Conformance (CoC), and vendor documentation.
- Ensure all incoming raw materials, components, and supplies meet established specifications prior to release for use in compounding operations.
- Maintain accurate records of inspection, testing, and disposition in compliance with data integrity standards.
Quality System Compliance
- Ensure IQC activities comply with USP <795>, <797>, <800>, and other regulatory documents.
- Manage deviations, nonconformances, and out-of-specification (OOS) results related to incoming materials.
- Support supplier qualification, auditing, and vendor performance monitoring programs.
- Participate in internal and external audits, inspections, and regulatory agency interactions as needed.
Continuous Improvement & Risk Management
- Identify and implement process improvements to enhance efficiency, compliance, and reliability of incoming QC operations.
- Conduct risk assessments related to supplier and material quality.
- Collaborate with Procurement, Quality Control, and Compounding teams to address and resolve quality issues.
Requirements:
- Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Biology, or related field required.
- Minimum 3–5 years of QA/QC experience in a 503A, 503B or cGMP-regulated environment; experience in sterile compounding or pharmaceutical manufacturing preferred.
- At least 1–2 years of supervisory or team leadership experience is strongly preferred.
Skills:
- Strong understanding of cGMP, USP <795>, <797>, <800> and other applicable regulatory requirements.
- Knowledge of raw material testing, supplier quality, and risk-based quality management.
- Excellent communication, leadership, and problem-solving skills.
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Proficiency in quality management systems (QMS), electronic documentation systems, Google and Microsoft Office Suite.
Benefits:
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution