Description
We are looking for a highly organized, detail-oriented, analytically minded, and commercially aware individual to join our Scheme Compliance team as a Compliance Officer for our Financial & Data Integrity pillar.
This role is responsible for supporting the governance, oversight, and continuous improvement of card-network programs relating to transaction-data integrity, cardholder-data security, fraud, disputes, chargebacks, and merchant financial integrity.
You will work across Scheme Compliance, Risk, Product, Engineering, Legal, Operations, Commercial, and regional stakeholders to help ensure card-network requirements are understood, consistently implemented, and well governed across the organization.
Responsibilities
- Lead and coordinate program-management activities across the Financial & Data Integrity remit, including remediation tracking, program documentation, stakeholder coordination, and continuous-improvement initiatives for card-network monitoring and data-security programs.
- Support the governance and execution of relevant card-network programs, including fraud, dispute, chargeback, transaction-data, data-security, breach, and financial-recovery requirements.
- Maintain program plans, trackers, milestones, action logs, issue registers, and evidence repositories for ongoing initiatives, escalations, monitoring programs, and remediation workstreams.
- Coordinate cross-functional follow-up on transaction-data quality issues, inaccurate or incomplete data fields, formatting or processing errors, threshold breaches, open findings, remediation plans, and other network compliance obligations.
- Support oversight of fraud, dispute, and chargeback-related compliance obligations, including monitoring-program governance, reporting, escalation handling, merchant or portfolio remediation, and documentation.
- Support cardholder-data security and breach-related compliance activities, including requirements tracking, validation support, issue management, financial assessments or recoveries, remediation coordination, and follow-up actions.
- Translate card-network requirements into clear internal policies, procedures, operating playbooks, control artifacts, and stakeholder actions that can be implemented consistently across regions and teams.
- Prepare concise updates and materials for leadership reviews, internal governance forums, audits, regulatory or network discussions, and other senior stakeholder engagements as needed.
- Build and maintain documentation, playbooks, operating procedures, and control evidence that improve consistency, transparency, accountability, and audit readiness across the Scheme Compliance organization.
- Identify recurring issues, control gaps, process inefficiencies, or inconsistent practices; propose and help deliver scalable improvements in partnership with Compliance, Risk, Legal, Product, Engineering, Commercial, and Operations.
- Help standardize how Adyen manages scheme-integrity obligations globally, improving visibility, ownership, timely execution, and defensibility across fraud, dispute, data-integrity, data-security, and financial-integrity programs.
Requirements
- Strong organizational skills and exceptional attention to detail, with the ability to manage multiple workstreams, deadlines, dependencies, and senior stakeholders simultaneously.
- Experience working in payments, fintech, financial services, or another regulated environment is strongly preferred.
- Familiarity with card-network compliance, monitoring programs, fraud, disputes, chargebacks, transaction processing, payment data, PCI-related requirements, merchant-risk governance, or information-security programs is a strong advantage.
- Comfortable working across both technical and non-technical teams, including Product, Engineering, Risk, Legal, Commercial, Operations, and regional business stakeholders.
- Strong written and verbal communication skills, with the ability to synthesize complex external requirements into clear actions, policies, documentation, decisions, and executive updates.
- Demonstrated ability to manage structured programs with many dependencies, drive remediation to completion, and influence progress without direct authority.
- Experience with program governance, remediation tracking, control documentation, evidence management, audit readiness, or internal-control frameworks is strongly preferred.
- A practical, process-oriented mindset with strong follow-through and a bias toward scalable, well-controlled solutions.
- Ability to think both strategically and operationally, balancing technical realities, operational capacity, commercial needs, and card-network compliance expectations.