Description
We are seeking a Principal Product Ops Analyst to join our team, responsible for configuring and managing the Veeva Vault Clinical platform.
As a Principal Product Ops Analyst, you will be an experienced configuration specialist well-versed in all aspects of the Veeva Vault platform and the Veeva Vault Clinical Suite of Applications – CTMS, eTMF, and Study StartUp.
Key Responsibilities:
- Configure the Syneos Health Unified Clinical Veeva Vault platform
- Provide expertise in Veeva Vault configuration as a certified Vault platform administrator and configuration specialist
- Manage configuration changes for Syneos Health Unified Clinical Vault per agreed priority backlog items
- Collaborate across the Clinical IT teams and work closely with Program Manager, Product Manager, IT Architects, and Syneos Health Vault Clinical Implementation team
- Complete Certified Vault Training and stay up to date
- Deliver product enhancements through agreed backlog process to ensure Syneos Health Unified Clinical Veeva Vault Platform follows best practices
- Participate in impact assessment activities, reviewing proposed changes, and ensuring impact understood across all functions
- Experience in solution delivery with GXP systems
Requirements:
- Bachelor’s degree in Life Science, Computer Science or related field
- Documented Veeva certification and experience in working in a GxP environment
- Problem-solving skills are required to solve business process issues
- Written and verbal skills and the ability to communicate with business and technical audiences
- Demonstrated ability to solve problems with innovation and enthusiasm
What We Offer:
- Career development and progression opportunities
- Supportive and engaged line management
- Technical and therapeutic area training
- Peer recognition and total rewards program
- Inclusive culture where you can authentically be yourself