Cleaning Supervisor

ABM UK is seeking a part-time Cleaning Supervisor to work in Loretto College in Coleraine, County Londonderry. The successful candidate will assist with the smooth running of the business on a day-to-day basis, support the ABM Management team to meet the customer's needs, and drive forward quality in standards.

Key Responsibilities:

• Ensure the delivery of services to meet the needs and exceed the expectations of the customer
• React in a timely manner to any issues that arise and support their resolution
• Continually assess the need for and monitor the availability and serviceability of all uniforms, site-specific clothing, PPE, equipment, and materials
• Appropriate allocation of staff to ensure site schedule and specification are met
• Assist with the recruitment, training, and daily management of Operatives
• Manage attendance appropriately, and escalate issues to Line Manager
• Be dynamic in leading the team to deliver best-in-class customer service
• Create a harmonious working environment and proactively identify conflict at the source, escalating as appropriate
• Maintain a fair and inclusive working environment, free from discrimination or prejudice
• Ensure time sheets are completed correctly and on time
• Ensure that all records relating to employment are completed and sent to the appropriate Manager
• Manage the holiday schedule for staff, whilst maintaining required levels of service provision
• Validate proof of delivery on orders received, escalate any discrepancies, and support resolution
• Ensure and promote a safe working environment
• Carry out training, including tool box training, where appropriate
• Be aware of all company policies and procedures, as per employee handbook
• Report all incidents, accidents, and near-misses in line with policy
• Complete relevant audits and questionnaires, and take remedial actions where improvement is required
• Update site manual as requested

Requirements:

• Willing to work flexible hours
• Ability to work under pressure
• Ability to pass security requirements/vetting
• Eligibility to work in the UK
• Good written and spoken English

Desired Experience:

• School leaving standard qualifications in Maths and English
• Experience within the relevant industry, or a similar environment
• Experience of staff supervision
• Experience working within a results-oriented environment
• Time spent in a customer service environment
• Full clean driving licence

Benefits:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money, and work; Support: Online chat or telephone service for urgent support in a crisis