Description
The Technical Solutions (TS) Enablement team at Datadog empowers the global post-sales organization with skills, tools, and resources to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Sales Engineering, you'll design and execute complex enablement programs driving lasting change across the TS organization.
You will:
- Own end-to-end strategy and execution for complex, global enablement programs
- Lead cross-functional stakeholder relationships with senior partners
- Translate business goals into multi-quarter program roadmaps
- Design and implement comprehensive metrics frameworks
- Build and deliver executive-ready materials
- Conduct ongoing needs assessments and stakeholder interviews
- Design tools, resources, and training frameworks
- Partner with Sales Engineering leadership to design ramp and enablement programs
- Mentor and develop junior EPM ICs
- Identify and implement AI-powered workflows and process improvements
- Maintain a deep understanding of regional needs and TS team performance
Requirements:
- Bachelor's degree and 6-8 years of related experience
- Proven track record leading complex, multi-quarter programs
- Expert at building and managing senior stakeholder relationships
- Deeply data-driven with experience designing measurement frameworks
- Exceptional presentation and communication skills
- Expert in change management and organizational development best practices
- Skilled in program management tools and collaboration platforms
- Actively applies AI tools to streamline operations
Nice to Have:
- Hands-on experience in or working closely alongside a sales engineering organization
- Expert-level familiarity with instructional design methodologies
- Experience building or scaling enablement programs in a high-growth or enterprise SaaS environment
- Track record of delivering global programs across multiple regions
- Proficient with the Datadog platform and monitoring best practices
Benefits:
- Generous and competitive benefits package
- New hire stock equity and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best-in-class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture