Description
We are seeking a team leader with dedication, strategy, and energy to drive our projects in primary care, hospitals, and specialized clinics. You will manage staff, develop strategies, and ensure financial accountability for projects.
Responsibilities:
- Manage staff in accordance with organization's policies and applicable regulations
- Approve actions on human resources matters in consultation with Human Resources and other relevant departments
- Direct the hiring and selection process for Medical Sales staff
- Ensure that staff have the proper materials, systems access, and training to complete job responsibilities
- Deliver a variety of Sales and Health Management Services projects according to milestones set and at the required level of profitability
- Provide oversight for the execution of the training plan and mentored training experiences
- Act as a coach and mentor for managers
- Manage the overall customer interface to maintain profitable business and customer loyalty
- Develop long-term relationships between the organization and assigned customers
- Provide support to Business Development to strengthen relationships with existing clients and generate awareness on prospects
- Create Account / Customer plans – monitor, review, report on, and amend plans as appropriate
- Produce pricing and contractual agreements for assigned customers
- Provide accurate forecast information regarding new business and existing contracts/projects
- Develop and roll out new service offerings and capabilities
- Create and develop standards of call quality within the team
- Contribute to strategic decision-making and continually seek opportunities to improve or develop the business
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of Practice
Requirements:
- University degree in Health Sciences (Medicine, Pharmacy, Biology, Nursing, etc.)
- Commercial experience in the healthcare sector (minimum 3 years)
- Minimum of three years of experience managing teams in the healthcare sector
- High level of English (minimum C1)
- Fluency in software operating systems, such as MS Office and customer relationship management systems
- Availability to travel frequently
Ideal Competency Profile:
- Professional with initiative, strategic vision, and sensitivity to the clinical environment
- Ability to connect with doctors and care teams through both technical and human understanding
- Skill in leading teams, inspiring, and generating sustainable results
- Good verbal and written communication skills
- Planning and financial management skills
- Interest in innovation, technology, and continuous improvement
What We Offer:
- Stable project with a strong component of innovation and expansion
- Active participation in strategic decisions and business development
- Continuous training and professional support
- Career plan with real growth opportunities
- Competitive compensation and additional benefits