Description
The Manager, Data Center Facilities Engineering is a critical leadership role responsible for ensuring 24/7/365 availability of data center operations by overseeing maintenance and repair of critical infrastructure in alignment with SLAs.
Responsibilities:
- Own day-to-day operations of critical electrical and mechanical systems, including UPS, generators, switchgear, PDUs, chillers, and CRAH/CRAC units
- Ensure high availability and uptime of all facility infrastructure supporting data center operations
- Lead incident response for facility-related events, including root cause analysis and implementation of corrective actions
- Monitor performance through BMS/DCIM systems and drive improvements in reliability, efficiency, and capacity utilization
- Oversee preventive and corrective maintenance programs, ensuring adherence to SOPs, EOPs, and MOPs
- Manage and hold third-party vendors accountable for service delivery, performance, and compliance with standards
- Partner with engineering and operations teams on capacity planning, infrastructure scaling, and site optimization initiatives
- Drive energy efficiency and sustainability efforts, including PUE optimization and support for high-density cooling solutions
- Ensure compliance with safety, regulatory, and HSE standards, leading audits, inspections, and risk management activities
- Collaborate cross-functionally with data center operations, network, and infrastructure teams to ensure seamless integration between facilities and IT systems
Requirements:
- Bachelor’s degree in Engineering, Mechanical/Electrical Technology, or a related technical field,or equivalent practical experience
- 10+ years of experience in critical facility or data center operations, or other mission-critical environments
- 5+ years of experience leading and developing technical teams, including performance management
- Strong understanding of critical infrastructure systems: electrical distribution (UPS, generators, switchgear), mechanical/HVAC, fire/life safety, and building automation/controls
- Experience operating in 24/7 high-availability environments with strict uptime requirements
- Working knowledge of procedure-based operations and safety programs (e.g., LOTO, electrical safety, hazardous energy control)
- Proven ability to collaborate with cross-functional teams including construction, engineering, and operations
- Strong communication skills with experience presenting to executive leadership and creating clear, concise reports and documentation
- Experience managing vendors, maintenance programs, and incident response
- Familiarity with SOPs, EOPs, MOPs, and operational monitoring systems (BMS/DCIM)
Benefits:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families
- 401(k) plan: up to 4% company match with immediate vesting
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers
- Remote work reimbursement: up to $85/month for mobile and internet
- Disability & life insurance: company-paid short-term, long-term and life insurance coverage
Compensation: $160K to $225K OTE