Manager Analyst

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Manager Analyst role supports Business Analytics strategies that advance organisational reporting, data governance, quality assurance, project delivery, and operational performance goals.

Responsibilities

• Data Governance, approximately 30%: Supports data governance and stewardship activities by developing and maintaining business definitions, reporting logic, data dictionaries, metadata, reporting inventories, lineage documentation, process documentation, and governance standards.
• Partners with business and technical stakeholders to clarify data requirements, document data ownership, investigate data quality concerns, and promote consistent use of governed data assets.
• Reviews existing reporting and analytic processes to identify inconsistencies in data definitions, business rules, sourcing, transformation logic, and documentation.
• Supports governance meetings, working sessions, issue tracking, decision documentation, and follow-up activities to promote accountability and adoption of agreed-upon standards.

• Recurring Reporting and Ad Hoc Deliverables, approximately 25%: Develops, maintains, and delivers recurring reports, dashboards, analyses, and ad hoc business requests using SQL, Tableau, DataMarts, cloud-based analytics platforms, and other enterprise reporting tools.
• Gathers and documents business requirements and translates them into accurate, practical, and actionable analytic or reporting deliverables.
• Analyses business performance, operational trends, financial results, utilisation, and other relevant measures to develop insights and support informed decision-making.
• Maintains reporting schedules, process documentation, business logic, and production procedures to ensure recurring deliverables are timely, repeatable, transparent, and supportable.

• Quality Assurance, approximately 25%: Performs quality assurance and validation of reports, dashboards, datasets, queries, business logic, transformations, and analytic outputs.
• Develops and executes test plans, validation queries, reconciliations, reasonability checks, and documentation to confirm accuracy, completeness, consistency, and alignment with requirements.
• Investigates data discrepancies, reporting defects, and process gaps; documents findings; performs root-cause analysis; and collaborates with appropriate partners to support resolution.
• Participates in peer reviews and production-readiness assessments to ensure analytic deliverables meet established documentation, governance, testing, and quality standards.

• Project Management, approximately 20%: Coordinates analytics, reporting, governance, documentation, quality assurance, migration, and process-improvement initiatives.
• Develops and maintains project plans, milestones, timelines, status updates, risks, dependencies, action items, and deliverables.
• Facilitates project meetings and working sessions, communicates progress to stakeholders, escalates risks or barriers, and follows through on assigned actions and commitments.
• Collaborates with business stakeholders, analytics teams, IT partners, data engineering teams, cloud platform teams, and leadership to support effective and timely project delivery.

Requirements

• 5+ years of experience in analytics, business intelligence, reporting, data governance, business analysis, quality assurance, or related data-focused functions.
• Strong experience with SQL, including querying, combining, analysing, validating, and reconciling data from multiple sources.
• Experience supporting business intelligence and reporting solutions, including dashboards, DataMarts, reporting workflows, relational data structures, and analytic outputs.
• Knowledge of data quality, data governance, business rules, reporting logic, requirements gathering, testing, documentation, and validation practices.
• Strong written and verbal communication skills with the ability to explain technical concepts to technical and non-technical audiences.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.