Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Claims Adjuster - Property, you will be responsible for investigating, evaluating, and quantifying insurance claims. You will determine and provide recommendations with respect to coverage, liability, and quantum, within the terms of the policy.
Essential Functions and Responsibilities
- Manage and adjust assigned claims while meeting company standards and quality, including conducting thorough investigations, determining coverage and validity of claims, interviewing and communicating with insured, claimants, and witnesses, inspecting claims sites as required, assigning external vendors as required, making recommendations for reserves, preparing reports, and negotiating settlements within granted authority.
- Maintain accurate records based on company standards and procedures, using company custom computer systems.
- Accurately and efficiently manage the billing for assigned files, within specified timelines.
- Assist with collection of accounts receivables for assigned claims.
- Assist with local marketing of the branch, attend professional and social events, and develop new business opportunities.
- Maintain an excellent working relationship with existing clients to further develop business and participate in client file reviews and audits.
- Demonstrate a high level of mathematical and reasoning ability to calculate and analyse data to arrive at a logical conclusion.
- Be able to cope with extreme weather, environmental, and driving conditions at any time of day or night.
- Commit to continuous education to keep up-to-date with all industry and legislative issues and changes and licensing requirements.
Qualifications
- Post-secondary education.
- Has or is working toward CIP designation.
- Must be licensed or have the ability to obtain a provisional license.
- Must possess a valid driver's license.
- Proven adjusting and negotiating skills.
- Excellent interpersonal and communication skills, and computer proficiency.
Skills and Knowledge
- Strong knowledge of insurance, claims, or business management.
- Excellent oral and written communication.
- PC literate, including Microsoft Office products and Excel.
- Ability to navigate and work in client required ancillary systems.
- Ability to work in a remote/home office environment.
- Analytical and interpretive skills.
- Strong organisational skills.
- Excellent interpersonal skills.
- Excellent negotiation skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.