Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Claims Adjuster, Auto, you will be responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.
Responsibilities
- Manage comprehensive desktop investigations of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements.
- Maintain accurate records based on company standards and procedures, using company custom computer systems.
- Review and interpret policy wording to confirm and apply coverage of losses.
- Accurately and efficiently manage the billing for assigned files, within specified timelines.
- Maintain an excellent working relationship with existing clients to further develop business.
- Commit to continuous education to keep up-to-date with all industry and legislative issues and changes.
- Identify the need and coordinate task assignments utilizing field adjusters.
Requirements
- Hold a 4-year college degree or equivalent, or relevant claim experience, or a 2-year associate's degree in a related field.
- Be licensed in the local province or obtain a license within 6 months of hire date.
- Enrolled in CIP or completed CIP Designation.
- Hold a Quebec Adjuster Licence (AMF) or have the ability to obtain one.
- Commercial lines adjusting experience and/or Commercial Quebec Adjuster License considered a strong asset.
Experience
- 1-3 years of claims handling experience.
- Success as Sedgwick trainee or prior TPA/Field and/or carrier experience.
- Cargo experience an asset.
Skills and Knowledge
- Proven adjusting, negotiating skills, and analytical skills.
- Excellent interpersonal and communication skills.
- Advanced computer skills, including Microsoft Office, Outlook, and web-based applications.