Description
As a key member of the Special Care Dental service, you will be the first point of contact for vulnerable patients.
You will ensure that dental patients' appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients.
Key responsibilities include:
- Greeting and welcoming patients and visitors to the clinic.
- Ensuring that all patients and visitors are dealt with in a professional and helpful manner using warmth and empathy.
- Performing general office duties such as answering telephones, scanning and filing notes.
- Undertaking other duties that may occur from time to time as directed by senior management.
The role requires excellent communication and IT skills, and you will work in an organised manner to ensure all administrative tasks are completed in a timely fashion.
You will work closely with the Senior Dental Nurse and clinical staff to ensure the smooth running of the clinic.
This is a permanent, full-time position based across two sites: Cheshunt (3 days) and Letchworth (2 days).
The salary for this role is £25,272 per annum pro rata.
Benefits of working with Hertfordshire Community NHS Trust include:
- A supportive work environment
- Opportunities for professional development
- A diverse and inclusive workforce