Description
At Affirm, we exist for the moments that matter,giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence.
As a Senior Product Manager on the Consumer Payments team, you will create new payment experiences that make repaying easier, improve payment success, and define how payments are processed safely and cost-effectively. This is a highly cross-functional role that sits at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships.
Responsibilities:
- Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team
- Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch
- Design and run experiments that improve conversion, payment success, and cost
- Shape how payments are processed safely and cost-effectively, weighing performance and risk
- Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing
- Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders
Requirements:
- 5+ years of product management experience
- Analytical rigor: comfort with data and using experiment results and customer research to make product decisions
- Curiosity about customers: strong instincts for where an experience breaks down and the drive to fix it
- Experience holding informed conversations with engineers about how systems work and the tradeoffs they carry
- A track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear plan
- Clear communication and influence: explaining tradeoffs well and building trust and alignment across Product, Engineering, Finance, Design, and Partnerships, including senior leaders, without needing formal authority
Benefits:
- Health coverage at no cost: 100% of premiums for employees and their dependents
- Spending stipends: monthly stipends for tech setup, health, and wellness
- Time off to recharge: flexible time off and generous holiday calendars
- Employee stock purchase plan (ESPP): buy Affirm stock at a discount