Description
We are seeking a Salesforce Technical Architect to support the full implementation lifecycle, from scoping to deployment, in an evolving ecosystem consisting of clients and partners.
The Technical Architect will be responsible for successfully designing and building Salesforce industry-specific solutions, maintaining a comprehensive understanding of the cloud-computing ecosystem, and working closely with sales and delivery teams to ensure customer success.
Responsibilities:
- Work with Delivery Managers, Functional Solution Architects, and clients to architect technology solutions that meet client needs and ensure the software product is leveraged correctly.
- Understand business needs and distill information into business and technical requirements.
- Collaborate with internal stakeholders to help customers maximize the value of their Salesforce Industry products and services.
- Design transformational technology solutions that meet business requirements in accordance with industry best practices.
- Lead and mentor development and QA teams on projects.
- Design, develop, and support Salesforce-related projects, demonstrating progressive leadership in the full life cycle of the software development environment.
- Create detailed designs for Salesforce-related projects using UML diagrams, design documentation, and best-practice methodologies.
- Ensure systems accurately meet business unit expectations, implementing proper testing and monitoring performance requirements.
- Develop CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.
- Advocate and implement best practice development methodologies to drive quality delivery of enterprise solutions.
- Develop POCs or help customers and partners with complex coding tasks.
- Identify and lead internal initiatives to grow the consulting practice and contribute to the overall knowledge base and expertise of the community.
Experience:
- 10+ years of experience in the Salesforce ecosystem developing technology solutions.
- Extensive experience and understanding of the Education/Real-estate/Travel Sector.
- 10+ years of experience working on deployment teams, ideally using Agile development techniques.
- Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
- Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
- Salesforce.com integration experience, including between different business systems as well as working with integration tools.
- Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, and implementing new instances of Salesforce.com from scratch.
- Strong experience on Omnistudio suite, Business Rules Engine (BRE), Experience Cloud Integration.
- Strong practical knowledge of Lightning, VisualForce, Flex, and LWC.
- Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
- Understanding of DevOps and Release Management for large-scale transformation projects.
- A self-starter, adept at picking up new skills and technologies, and eager to break new ground.
- Excellent communication skills to communicate with customers, partners, and internal team members.
Technical Skills:
- DevOps and Release management.
- Salesforce/Apex, Triggers, Flows, Community, Lightning, LWC.
- Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components).
Desired Certifications & Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field.
- Certified in Education Cloud, Sales Cloud, Service Cloud.
- Experience on Agentforce will be preferred.
- Experience on Data Cloud will be preferred.
- Familiar and using AI tools to bolster implementation productivity (e.g., Cursor, Claude, NotebookLM, etc.).