Description
The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting.
This position is responsible for monitoring visitor or patient activity, premises, enforcing policy, providing assistance and direction, responding to emergencies, and providing protection for employees, visitors, and Intermountain property.
Essential Functions
- Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
- Uses verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimising the need for physical force.
- Intervenes to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
- Ensures compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
- Responds to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
- Participates in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
- Performs respectful and safe searches of patients and searches for narcotics, ensuring compliance with legal requirements.
- Conducts inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
- Enforces parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
- Collaborates with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.
Minimum Qualifications
- Current Driver’s License (if applicable for the role).
- Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
- At least 21 years of age.
Preferred Qualifications
- One-year previous law enforcement, corrections, public safety, military police or security experience.
Physical Requirements
- Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
- Expected to lift and utilise full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Benefits We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Salary $20.45 - $27.04