Description
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
We're looking for an Account Manager to join our Midlands team. This is a hybrid role. In this role, you'll help us cultivate existing relationships with top restaurant partners and leverage data insights to maximise their online sales and growth.
What You'll Be Doing
- Grow restaurant partnerships: Maintain and expand commercial relationships with top Midlands restaurant partners through regular face-to-face and remote consultation.
- Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
- Commercial negotiation: Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
- Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
- Act as a local market expert: Serve as the strategic face of Deliveroo within your assigned territory, travelling across cities from Birmingham, Nottingham, Leicester, and the wider Midlands region.
What You'll Need to Thrive
- Proven relationship management: Significant experience managing accounts or cultivating impactful business-to-business relationships.
- Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence partner decisions.
- Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
- Autonomy and adaptability: A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.
- Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.
Why Join Us?
- Make a visible impact every day: Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role: Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best.