Description
We are seeking a Lifecycle Safety Project Manager to provide leadership and accountability for customer-facing activities and oversight of operational service delivery for assigned projects. You will manage customer interface and communication, represent Lifecycle Safety on projects, and serve as primary point of contact within Lifecycle Safety for all internal and external customers.
Responsibilities:
- Manage customer deliverables for assigned projects and bring continuity to project design and delivery through customer delivery
- Provide tactical, day-to-day customer-facing leadership at project level, including project planning, defining project/scope management, quality management, and project financial management
- Act as an account owner over a program or customer portfolio and report program/portfolio level metrics
- Perform role of solution architect responsible for crafting and defending proposed solutions to new standalone Safety business opportunities
- Represent as Safety SME and provide leadership and accountability for customer-facing collateral and operational support
- Manage finances for assigned projects, update financial systems, and work closely with manager on revenue recognition, invoicing, and project financial analysis
- Develop specialist expertise and act as a Subject Matter Expert (SME) on departmental or global initiatives
- Support start-up of new projects using standard operating procedures and best practices
- Attend meetings with internal and external stakeholders, provide project status updates, and define processes
- Work with Sales and Proposals to ensure rapid, seamless, tailored responses to opportunities
- Participate in sales activities, sales presentations, and proposal development
- Contribute during client and internal audits and inspections for assigned projects
- Liaise with Quality Assurance staff and management in the compilation of Corrective Action Plans
- Work closely with Lifecycle Safety management to address problem areas and customer needs
Qualifications:
- Bachelor's Degree in Health science or other directly related field
- 2-3 years' experience of Lifecycle Safety (Pharmacovigilance, CEVA, Medical Information, safety Publishing, Risk Management etc) with project management experience
- Knowledge of applicable global, regional and local clinical research regulatory requirements
- Strong prioritization, planning, and organizational skills
- Effective verbal and written communication skills
- Ability to work independently and manage competing priorities
- Strong presentation skills and report writing skills
- Accountability, ownership, and transparency
- Demonstrates independent judgment, negotiating, decision-making, and problem-solving skills