Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding patients to ensure providers have the most accurate information available when making healthcare decisions.
Medical Assistants report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem-solving skills. You will build relationships with Oak Street Health members. Medical Assistants collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.
Responsibilities:
- Ensure efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and medication reviews
- Inventory supplies and stock exam rooms
- Respond to patient requests for telephonic support (lab results, faxing records to specialists, etc.)
- Administer vaccinations, perform point-of-care tests, including A1C, spirometry, EKGs, blood draws for lab testing, etc., in accordance with state regulations
- Import required documents into EMR via scanning or PDF upload
- Participate in care team meetings to discuss patient care and clinic operations
- Process orders for durable medical equipment
- Request medical records from external providers as required by the provider
- Conduct routine quality control checks, including infection control measures, equipment, and checks for expired medication and supplies
- Perform other duties as assigned
Required Qualifications:
- State or national certification (as required by state), or graduation from an accredited medical assistant course
- 2 years of experience as a medical assistant
- CPR or BLS Certification
- Electronic Medical Record experience
- Computer skills: ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
- Proficiency in non-English languages as required by the center's demographics
- US work authorization
Strongly Preferred Qualifications:
- 3 years in a Medical Assistant role
- Successful mastery of the workflow in their previous MA position
- An appetite for expanded responsibilities, greater clinical experience, and a chance to make an impact in patients' lives
Preferred Qualifications:
- 2 or more years of experience working with geriatric patients
- Phlebotomy Technician Certification
Other Skills:
- Problem-solving skills, professional accountability, and a flexible, positive attitude
- Strong communication skills and customer service orientation
The typical pay range for this role is $18.50 - $31.72 per hour. This position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.