Description
We are seeking an HCM BPO Expert to work flexibly across Germany in a hybrid work model, shaping the future of modern HCM BPO services.
As an HCM BPO Expert, you will be responsible for:
- Developing HCM BPO solutions, bringing your in-depth understanding of HR processes and BPO models, and supporting the definition of suitable service scopes and delivery approaches.
- Advising and designing HR processes, analyzing customer requirements for central HR processes such as payroll, time and attendance, employee data management, recruiting, and onboarding administration.
- Accompanying transition and delivery projects, supporting the transfer of HR processes to BPO structures, including collaboration with nearshore and offshore delivery teams.
- Supporting sales and pre-sales activities, bringing your HCM and BPO expertise to customer workshops, solutioning, and proposal development.
Requirements:
- A degree in business administration, business informatics, or a comparable qualification, and 3-5 years of experience in the HR environment, ideally with experience in BPO or shared services structures.
- Knowledge of at least one leading HCM system, such as SAP SuccessFactors, Workday, or SAP HCM, as well as in-depth knowledge of central HR processes.
- Good conceptual understanding of BPO and shared services models, service scoping, delivery models, and transition approaches.
- Passion for HCM BPO and HR transformation, and the ability to communicate complex HR BPO and transformation topics clearly and convincingly to customers and interested parties.
Benefits:
- Flexible working hours and location
- 30 days of vacation
- Unlimited employment contract
- Opportunities for growth and development
Language requirements:
- German and English (each at level C1 or negotiation-safe)