Description
We are looking for a hands-on Client QA Specialist to validate the Axis / Atmos Agent client across desktop and mobile platforms.
The successful candidate will be responsible for validating Atmos Agent workflows across Windows, macOS, Linux, Android, iOS, and ChromeOS, including installation, upgrade, login, secure application access, tunnel behavior, DNS/routing, policy enforcement, posture checks, logs, diagnostics, and customer issue reproduction.
The ideal candidate will have strong manual testing depth, good networking fundamentals, client-side debugging ability, and practical automation skills.
Responsibilities:
- Own validation of assigned features across supported desktop and mobile client platforms.
- Develop common automation libraries within the defined automation framework.
- Develop automated test cases for existing and new features for the client application.
- Integrate automated test suits to CI pipeline, automation execution, and triage any failures.
- Design, document, and execute functional, regression, integration, upgrade, and customer workflow test scenarios.
- Validate secure access, authentication, policy enforcement, connectivity, and endpoint compliance workflows.
- Perform hands-on debugging of client, OS, network, configuration, and environment-related issues.
- Reproduce field/customer-reported issues and provide clear technical analysis with logs, steps, impact, and supporting evidence.
- Maintain and enhance existing automation coverage by updating test cases, improving stability, and analyzing failures.
- Participate in defect triage, release readiness reviews, test planning, and coverage discussions.
- Collaborate with development, automation, support, product, and cross-functional teams to improve quality and testability.
- Contribute to continuous improvement of QA processes, diagnostics, automation efficiency, and release confidence.
Requirements:
- Minimum education at BE or Master level in Computer Science or related fields.
- 5-8 years of relevant industry experience.
- Strong hands-on QA experience in validating enterprise endpoint/client applications across Windows, macOS, Linux, Android, and/or iOS platforms.
- Strong programming experience in Python.
- Exposure to automation frameworks such as Playwright, Selenium, and Appium.
- Experience in automating client applications on Desktop and mobile platforms.
- Good understanding of networking fundamentals including TCP/IP, UDP, DNS, DHCP, NAT, routing, MTU, proxies, firewalls, HTTP/HTTPS, TLS, certificates, and packet flow analysis.
- Working knowledge of VPN and secure access technologies such as IPsec/IKEv2, SSL VPN, WireGuard, secure tunnels, split tunnel/full tunnel behavior, ZTNA, SASE/SSE, and identity-aware access control.
- Experience analyzing endpoint connectivity issues using platform-specific tools across Windows, macOS, Linux, Android, and iOS for packet capture, DNS/routing validation, TLS/certificate inspection, system log analysis, process/service checks, and client diagnostic bundle review.
- Exposure to authentication and access flows such as SSO, SAML, OIDC, MFA, token/session expiry, certificate-based authentication, and posture-based access.
Benefits:
- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
- Investment in career development and growth.
- Unconditional inclusion and celebration of individual uniqueness.