Description
This role offers operational leadership in the frontline of the Virgin Atlantic experience. As a Supervisor within Cabin Maintenance, you will ensure aircraft cabins meet the highest standards of safety, quality, and reliability.
Working at the heart of Virgin Atlantic's engineering operation, you will lead teams and coordinate activity across multiple stakeholders to ensure every aircraft leaves London Heathrow (LHR) ready to deliver a brilliant customer experience. This is a fast-paced, highly regulated environment where precision, leadership, and decision-making matter.
The successful candidate will have the opportunity to take ownership of shift performance, influence operational outcomes, and play a critical role in maintaining the standards that define Virgin Atlantic.
Day to Day
- Lead and deliver cabin and IFEC maintenance plans within your shift, ensuring all work is completed safely, on time, and to required standards.
- Supervise and line manage teams of engineers and technicians, allocating resources effectively to meet operational priorities.
- Act as the key point of coordination between engineering teams, production, planning, and third-party providers.
- Maintain oversight of safety, compliance, and regulatory adherence across all maintenance activity.
- Drive performance against key operational metrics including on-time performance, technical standards, defect levels, and cost control.
- Manage and support your team, including performance, engagement, and day-to-day leadership responsibilities.
- Identify and implement continuous improvement opportunities to enhance efficiency and cabin standards.
- Ensure accurate maintenance records and documentation are completed in line with regulatory requirements.
About You
- Proven experience operating within an aircraft maintenance environment, ideally within cabin or production settings.
- Demonstrated leadership capability, including managing and developing teams of engineers or technicians.
- Valid CAA licence qualifications with relevant approvals on aircraft types, or equivalent technical expertise.
- Strong understanding of airworthiness regulations, safety standards, and compliance requirements.
- Experience managing operational performance, including productivity, quality, and cost control.
- Demonstrated ability to lead in a fast-paced, high-pressure environment with shifting priorities.
- Sound knowledge of people management principles, including performance management and employee engagement.
- Effective communication skills, with the ability to coordinate across multiple stakeholders and functions.
- Working knowledge of engineering systems and tools, with confidence operating at a key user level.