General Merchandise & Food Sales Executive Team Leader

The General Merchandise & Food Sales Executive Team Leader role at Target involves driving total store sales, managing a team of experts in operations, accuracy, and efficiency, and ensuring a consistent experience for guests. The ideal candidate will have knowledge of guest service fundamentals, retail business fundamentals, and experience in setting and planning department(s) monthly/quarterly workload to support business priorities.

Responsibilities:

• Drive total store sales and understand your role in sales growth
• Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store
• Manage a team of experts in operations, accuracy, and efficiency
• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
• Conduct regular check-ins with your team to ensure completion of tasks and workload
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
• Oversee GM Team Leaders workload planning including transitions, revisions, and salesplans for all GM areas
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
• Drive a culture centered in food safety; train, validate, and coach team to deliver proper execution on all food safety standards and cleaning routines
• Lead an efficient operation to fund the sales culture
• Oversee Food & Beverage Team Leader's workload planning including transitions, revisions, salesplans, sampling, and promotions
• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts, and weekends)
• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
• Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
• Plan, lead, and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Develop and coach your team to elevate their skills and expertise
• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit – both long and short term
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

Requirements:

• 4-year degree or equivalent experience
• Strong interest and knowledge of the Food & Beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead, and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial, and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation