Description
At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences. We're seeking a Senior Value Consultant to help articulate value to customers during the entire contract lifecycle.
Core Responsibilities
- Help articulate value to customers during the entire contract lifecycle, consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases.
- Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success.
- Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content to drive demand generation.
- Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies.
Who You Are
- 5+ years of professional experience in a consulting, strategy, or similar role.
- You are AI-forward and have used these tools to solve problems in workflows.
- Proven ability to analyze complex data, translate it into a compelling customer-facing story, and present to senior executives.
- Entrepreneurial, high-energy self-starter who thrives cross-functionally and can own end-to-end deliverables without close supervision.
Nice to Haves
- Understanding of marketing concepts (customer lifecycle, engagement, ROI modeling); experience working alongside Sales or Success orgs.
What We Offer
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®