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From the employer's careers site First seen 6 Nov 2026

Senior Service Designer (Ref: 23822)

Salary

GBP 58,511 - 78,225 per year

Apply on Ministry of Justice

Description

We are recruiting for Senior Service Designers to be part of our warm and collaborative teams at Justice Digital, Data and Science. You will be working on designing and delivering world-class, user-centred services.

The role requires you to pass Security Check clearance. You will be working in a hybrid working model, allowing for a balance between remote work and time spent in your local office.

Salary:

  • National: £58,511 - £73,450 (which may include an allowance up to £14,939)
  • London: £63,343 - £78,225 (which may include an allowance up to £14,882)

Key Responsibilities:

  • Analyse and interpret user needs and business objectives in complex service areas
  • Develop design concepts and service blueprints that reimagine how services can be delivered end-to-end
  • Facilitate design workshops with users, delivery teams, and senior stakeholders
  • Design and test digital prototypes at speed to explore ideas and reduce risk
  • Contribute to the Design Community of Practice and help grow design standards and best practice

Benefits:

  • A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme
  • 25 days of annual leave, plus 8 bank holidays and a privilege day for the King's birthday
  • Flexible working arrangements, including hybrid working, working part-time or compressed hours
  • Employees are allocated 10% of their working time for personal and professional development
  • A £1k per person learning budget is in place to support all our people
  • Compassionate maternity, adoption, and shared parental leave policies

Person Specification:

  • Essential skills in design communication, designing for everyone, strategic design, designing together, evidence-based design, iterative design, and leading design

Skills

Required

  • Service Design
  • User-Centred Design
  • Design Communication
  • Strategic Design
  • Evidence-Based Design
  • Iterative Design

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/senior-service-designer-ref-23822-114310

Apply on Ministry of Justice