Description
We are seeking a Principal Analyst to join our Fraud Analytics team to own the analytical strategy for assessing and mitigating fraud risk for digital transactions.
This role will report to the Senior Manager of Fraud Analytics. As a senior individual contributor, you will be central to driving actionable insights and defining the risk strategy across Toast's Fintech ecosystem.
Responsibilities
- Lead the definition and evolution of risk frameworks across the digital payments landscape, with a focus on guest fraud.
- Design, develop, and own core fraud and risk metrics that inform decision-making, performance measurement, and strategy.
- Partner with internal stakeholders (Product, Engineering, Risk Operations) to translate analytical insights into scalable solutions.
- Evaluate, integrate, and manage external data sources to enhance risk detection and decisioning capabilities.
- Define data requirements and partner with engineering to build and maintain reliable, production-grade data pipelines.
- Act as a thought leader in fraud analytics, setting best practices for measurement and risk modelling.
Qualifications
- 6–8 years of experience in data analytics, payments risk and fraud; fintech experience is a plus.
- Very strong SQL and Python skills and proficiency with analytical tools.
- Proven ability to analyze large, complex datasets to extract actionable insights.
- Demonstrated experience owning ambiguous problem spaces and translating them into clear analytical frameworks and measurable outcomes.
- Exceptional communication skills, with a track record of influencing cross-functional stakeholders and executive leaders.
- Ability to thrive in a dynamic, fast-paced environment with competing priorities.
- Strategic thinker with high intellectual curiosity and a passion for driving impact.
Benefits
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
Salary Range
The base salary range for this role is: Zone A: $128,000-$205,000 USD Zone B: $112,000-$179,000 USD Zone C: $101,000-$162,000 USD