Description
Mastercard's Data & Services organization is a key differentiator, providing services that help customers grow through expertise, data-driven insights, and execution. The Advisors Research Center (ARC) is a global research capability that provides primary and secondary research support across quantitative and qualitative methodologies.
The Managing Consultant, SPD (Research Solutions) is responsible for driving end-to-end scoping, proposal development, vendor engagement, and delivery governance for ARC market research engagements. This role acts as a central "connector" across stakeholders to translate needs into structured research scopes, delivery plans, and portfolio reporting.
Responsibilities:
- Serve as a primary point of contact for inbound research needs coming from Pre-Sales and Sales team members
- Translate stakeholder objectives into structured research approaches
- Coordinate inputs from delivery teams and stakeholders to develop proposals aligned to engagement objectives and constraints
- Run feasibility checks and manage RFQ/RFP-style exchanges with external vendors
- Coordinate vendor updates and internal alignment on next steps to progress execution
- Support project governance and "ways of working"
- Maintain reporting views and dashboards used for ongoing business visibility
- Contribute to internal enablement and workshop materials describing ARC's engagement model
Required Skills & Competencies:
- 8+ years of experience in research-related agency
- Research operations & program management
- Commercial/ vendor management
- Contracting coordination
- Analytics & reporting
- Collaboration & documentation
- Familiarity with financial services, payments, retail, technology or other data-rich industries