Description
We are seeking a Senior Labor Engineer to join our Labor Engineering team in Store Operations. As a Senior Labor Engineer, you will contribute to the development and improvement of labor capabilities that support store productivity, workload planning, and operational excellence.
The Labor Engineering team helps Target align workload, payroll, staffing, and scheduling to deliver the right guest and team member experience while supporting sales, strategic priorities, and expense goals. Through engineered standards, workload forecasting, and labor modeling, the team helps stores deploy labor effectively and manage capacity across the business.
Responsibilities:
- Develop, maintain, and continuously improve engineered labor standards and labor model inputs for assigned business areas.
- Use operational data, engineered standards, and analytical methods to forecast workload, inform labor planning decisions, and support store capacity management.
- Support the design, testing, validation, and implementation of process improvements that drive productivity, simplify execution, and improve team member and guest experiences.
- Identify opportunities for operational improvement through analysis, modeling, field observation, and structured problem solving.
- Plan and participate in pilots, validations, and field tests to measure the impact of process and labor model changes.
- Communicate complex analyses, labor methodologies, and recommendations clearly and concisely to technical and non-technical audiences.
- Translate data and operational insights into compelling, actionable stories that help partners understand implications, make decisions, and take action.
- Adapt written, verbal, and presentation communication based on the audience, business context, and decision needed.
- Build alignment across cross-functional teams through effective collaboration, facilitation, and stakeholder management.
- Partner with Store Operations, Finance, Human Resources, Product, Technology, and other teams to support strategic initiatives.
- Follow governance and quality-control practices that help keep labor methodologies accurate, scalable, and aligned with changing business needs.
Requirements:
- Four-year college degree or equivalent experience.
- 2-5 years of experience in an operational environment; retail, supply chain, industrial engineering, workforce management, analytics, or related experience preferred.
- Strong analytical, critical-thinking, and problem-solving skills.
- Experience using data analysis techniques and tools to inform business decisions.
- Strong written, verbal, and presentation communication skills, with the ability to simplify complex concepts and tailor messages for different audiences.
- Demonstrated ability to tell a clear story with data and translate analysis into actionable recommendations.
- Ability to build relationships, collaborate effectively, and influence partners and peers.
- Ability to plan and manage projects effectively.
- Ability to manage and adjust multiple priorities in a fast-paced environment.
- Ability to identify, define, and resolve ambiguous problems, including problems without clear precedent.
- Curiosity, sound judgment, and a continuous-improvement mindset.
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation