Movement Operations Associate (Data Processing)

We are seeking a Movement Operations Associate (Data Processing) to join our team in Washington, DC. The successful candidate will be responsible for recording demographic and biographic information, securing and accounting for travel documents, processing exit permits, and ensuring the issuance and timely dispatch of travel documents.

The International Organization for Migration (IOM) is an intergovernmental organization that provides services and assistance to migrants and refugees. Since its inception in 1951, Movement Operations have been a fundamental pillar of the Organization's work.

Responsibilities:

• Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties.
• Secure and account for travel documents in accordance with local Standard Operating Procedures (SOPs).
• Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities.
• Ensure the issuance and timely dispatch of travel documents with Operations colleagues.
• Prepare reports as requested on the receipt of documentation to time of service delivery.
• Assist in preparing regular data mining reports to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects.
• Provide regular feedback on work being accomplished to the supervisor and keep the supervisor immediately informed of any issues that arise.
• Undertake duty travel as required and delegated to participate in meetings, trainings and other programme activities.
• Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct.
• Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities.

Qualifications:

• High school diploma with 5 years of work experience; or Bachelor's degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with 3 years of relevant work experience.
• Prior Movement Operations, transportation-related and/or management experience is strongly preferred.
• Knowledge of the USRAP process workflow and data transfer across various systems an advantage.
• Experience in coordinating with partners and external stakeholders.
• Demonstrated knowledge with handling sensitive information and personal data.
• Experience with communicating with beneficiaries.
• Experience with processing systems such as MiMOSA Movement Module, START and reporting.
• Knowledge of MiMOSA and START interfaces and data transmission process.

Skills:

• Fluency in English (oral and written).
• Computer/software literate with good knowledge in Microsoft Office.
• Strong interpersonal and communication skills.
• Attention to detail and ability to organize.
• Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision.