Description
Suttons Wharf Health Centre is seeking a motivated and proactive General Practice Assistant (Clinical & Administrative) to join our busy and supportive team.
This is a varied and rewarding role combining hands-on clinical support with administrative and care coordination responsibilities. The postholder will support clinicians in delivering high-quality patient care while also playing a key role in proactive population health management, including recalls, searches, and patient pathway coordination.
The role consists of fixed hours of: Monday: 12-8pm Tuesday: 12-8pm Wednesday: 11am-7pm/12-8pm (alternating week to week) Thursday: 8am-4pm Friday: 8am-4pm
Main duties of the job
- Clinical Duties:
- Undertake basic clinical observations (BP, pulse, height, weight, BMI)
- Perform phlebotomy, including domiciliary visits where appropriate
- Carry out ECGs, urine testing, and other diagnostic procedures (following training)
- Support NHS Health Checks and new patient checks
- Assist with chronic disease monitoring (e.g. hypertension, diabetes)
- Act as a chaperone in line with practice policy
- Accurately record patient information in the clinical system
- Administrative & Care Coordination Duties:
- Process and code clinical correspondence
- Manage patient recalls and follow-ups (e.g. long-term conditions, screening)
- Run clinical system searches to identify patients requiring review
- Support delivery of QOF, IIF and enhanced services
- Coordinate referrals, appointments, and test results
- Maintain accurate and up-to-date patient records
- Prepare and pre-populate forms for GP review
- Support list management and population health initiatives
- Team & Service Duties:
- Work collaboratively within a multidisciplinary team
- Support community-based work where required
- Participate in audits and quality improvement (QI) projects
- Attend team meetings and training sessions
About us
Suttons Wharf Health Centre is a large, well-established practice serving a population of approximately 19,000 patients, working within a Primary Care Network covering around 55,000 patients. We have a strong multidisciplinary team including GPs and Clinical Partners, Nurses and Healthcare Assistants, Pharmacists, Care Coordinators, Administrative and reception teams. We are committed to continuous improvement, staff development, and delivering high-quality patient care.
Benefits
- Competitive salary of £28,271.70 per annum
- Opportunities for professional development and growth
- Collaborative and supportive team environment
Requirements
- Experience in a patient-facing or administrative role
- Excellent organisational and communication skills
- Ability to work independently and as part of a team
- Good IT skills
- Understanding of confidentiality and safeguarding