Description
We are seeking a Safety Operations Manager to oversee Safety staff delivering services in Safety Operations. The successful candidate will work closely with Senior Management and other stakeholders to achieve local and global deliverables and metrics.
Essential Functions
- Implement and support operational decisions as determined by senior management
- Contribute to global initiatives such as Change Management
- Serve as Subject Matter Expert (SME) on committees including SOP Review Committees
- Assist in measuring and improving employee engagement
- Supervise Safety Operations staff in accordance with organisation's policies and applicable regulations
- Support project resource assignments, staff hiring and staff terminations
- Work closely with operations managers to address problem areas and monitor staff utilisation
- Ensure direct reports are cross-trained on Safety service offerings
- Lead and encourage direct reports in continuous improvement of department work processes
- Monitor and ensure project processes meet expected quality, financial and productivity targets
- Ensure staff are trained on and follow required Standard Operating Procedures (SOPs) and regulations
- Perform other duties as assigned
Qualifications
- Bachelor's Degree in Scientific or healthcare discipline or allied life sciences
- Up to 6 years of relevant experience, including up to 4 years of Pharmacovigilance experience and up to 2 years of people management experience
- Sound knowledge of Safety service lines
- Advanced staff management skills, effective leadership, motivational and influencing skills
- Ability to work on multiple projects and manage competing priorities
- Strong presentation, report writing skills and customer focus skills